Ebay Seller Uploading Your Variations Sku to a File
Learn how to solve common errors coming from eBay's end
In this article, you will learn what each eBay error means and how to quickly resolve it.
Search for your selected error, click on the text link, and you lot will be redirected to the workaround.
Nosotros recommend yous hit 'CTRL+F5' on your keyboard to quickly locate the error Relevant to you to salve time, once you located the error - Click on the text error and You lot will exist redirected to the Workaround.
Policies Errors
Variation Errors
Workarounds 
Yous have not opted into Business Policies. To continue using this feature please opt-in using the post-obit link.
Reason: You did not opt-in to eBay'south business organization policy and that'due south why eBay cannot prepare up your policies.
Workaround: Please visit this link http://www.bizpolicy.ebay.com/businesspolicy/policyoptin, log in to your eBay account, and opt-in eBay business organization policies. After you've done so, you lot can create your payment, shipping, and return policy on eBay.
Mistake (240): The detail cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.
Reason: This is a generic eBay error caused past either violation of the eBay selling policy or a restriction on your eBay account. For instance, the error may render if y'all apply email or social media links in a title or description. This fault can besides occur if your item is in violation of legislation in some countries.
Other reasons for this error:
- The title of description of the listing contains restricted keywords, telephone numbers or electronic mail addresses.
- The category selected not lucifer to the production. The workaround is to effort another category.
- Wrong policy selected. This is a common reason. To workaround it - endeavour changing to other render or payment or shipping policy.
Workaround: To solve the trouble, y'all need to bank check the title and description text and exclude restricted words, post-obit the hints from the error description. It volition exist best if you lot will offset endeavour some other category -> try other policies -> search for keywords that can be restricted.
⚠️ You've provided an invalid render policy.
Reason:Yous accept entered an invalid return policy in the description of the listing, meaning, in your template.
Workaround: make sure you are using a valid render policy for the detail. Unlike eBay markets (ebay.com/ebay.co,uk etc) might have different requirements and legal obligations. If y'all're not sure, expect for help on eBay or from other sellers.
⚠️ In guild to maintain a safe trading surroundings, sellers may only offer a maximum of 100 items per list.
Reason: To ensure a safe buying and selling feel for the buyers on eBay, eBay might restrict the number of units offered per listing.
Workaround: Reduce the available quantity for this listing so endeavor uploading it once more.
⚠️ The email accost yous entered isn't linked to a PayPal account. If you don't have a PayPal business relationship, you'll demand to prepare one up with this e-mail address so that buyers tin pay you lot
Reason: eBay did non verify your PayPal business relationship.
Workaround: Log in to your PayPal business relationship, click on the link on your confirmation electronic mail to verify your PayPal account with a credit carte. Then become to your eBay business relationship to set PayPal as the automated payment method for eBay payments.
⚠️Before you can list this item we need some additional information to create a seller's business relationship.
⚠️ List cannot be revised because you have reached the maximum number of revisions allowed.
Reason: eBay has a limitation for how many times you can revise a single list and y'all have exceeded this limit.
Workaround: In that location's aught you tin can do - y'all will non be able to apply the change you wanted for this listing.
⚠️ Validation of the hallmark token in API request failed
Reason: AutoDS' authentication token has expired. Meaning, we no longer have permission to make changes to your listings. Note: just applies to API stores.
Workaround: Refresh your token.Click on the piffling pencil side by side to your store proper name-> Click on the 3 dots menu-> Renew Token. You lot will be directed to eBay to approve usa equally a third-party application again.
⚠️ Buyers dearest large photos that conspicuously show the detail, so delight upload high-resolution photos that are at to the lowest degree 500 pixels on the longest side.
Reason: eBay requires all images have a minimum of 500 pixels on the longest side. AutoDS will only upload 500-pixel images, this error volition near likely pop up when yous add together your ain image to the listings not matching with eBay'south requirements.
Workaround: Verify the pixel size of the main images of the listing and the images of your variations, edit to match if needed, then upload the images once more.
⚠️ List titles are limited to [value] characters.
Reason: Your list exceeds the maximum length of characters. This will simply happen when you listing directly on eBay as AutoDS volition limit your title's character to lxxx every bit immune by eBay.
Workaround: Ensure your listing title is non longer than the maximum length - 80 characters.
⚠️ Your listing cannot comprise javascript (".cookie", "cookie(", "supersede(", IFRAME, META, or includes), cookies or base herf
Reason: It seems you have used some improper codes in your listings. It tin happen when you employ your own HTML template.
Workaround: Make certain your item clarification does not contain the prohibited code listed in the error bulletin.
⚠️ Variations Specifics and Particular Specifics entered for a Multi-SKU item should be different
Reason: You accept entered the same specifics for variation options and detail specifics.
Workaround: You accept the same values inserted for variation-specific options and the item specifics. eBay does not permit information technology. Please remove the identical specifics in your Item Specifics role if they already existed as specifics in the variation option.
⚠️ Variation Specifics provided does not match with the variation specifics of the variations on the detail.
Reason: Please enter valid values that are consistent with the specifics of the variations.
Workaround: Make certain y'all are inserting valid values for all items and that these values are provided consistently for specifics across variations.
⚠️ A mixture of Cocky Hosted and EPS pictures are not allowed.
Reason: When in that location are multiple images for your listing and yous upload them to the eBay Motion picture Services (EPS), eBay seems to get the image information corrupted - leaving some images uploaded to their servers and others not.
Workaround: Choose to use all EPS (eBay Motion-picture show Services) images for your item or all self-hosted images. Download all your images to your figurer. Remove all your images for the list, leaving simply one prototype. Upload the listing with the one image remaining merely. One time the listing has been successfully uploaded, add the remaining images yous previously saved on your computer.
⚠️ You entered more pictures than immune.
Reason: eBay allows but 12 images to exist uploaded to a unmarried listing.
Workaround: Please remove images to have a max of 12.
⚠️ Enter a full UK/US Postal Code/ Delight enter a valid postal lawmaking error
Reason: Y'all did not enter a postcode to your eBay Business concern Shipping Policy.
Workaround: Please visit this Assist Article to acquire how to fix it.
⚠️ Indistinguishable names in name value list in variation specifics container.
Reason: You did non give unique names to your variations.
Workaround: You need to check if you lot have values for multi-variation options or specifics that are the aforementioned merely use different capitalizations such as "white" and "White" and "WHITE", every bit these eBay might see these equally duplicates and thus, generate this error.
⚠️ XML Fault Text: "nested exception is: org.xml.sax.SAXParseException: An invalid XML grapheme (Unicode: 0x3) was found in the CDATA section
Reason: There'due south probably a character that was copied from another source and it is not uniform with eBay'south system.
Workaround: Delight check your list'southward clarification and header text and remove any special characters yous can find and and then try uploading your list again.
⚠️ The shipping service is not available for this item location. Select a different service.
Reason: You have called the wrong location and/or shipping service for this item.
Workaround: Please select a different location or a different shipping service. Y'all tin read this commodity to acquire how to brand general aircraft policies that work best for drop-shipping.
⚠️ You must accept the International Selling Agreement before you can list this item on a site other than where you lot registered or with international aircraft options.
Reason: As a seller, you did not agree with eBay'south International Selling Agreement.
Workaround: Yous must do it every bit function of your seller account. Delight visit the eBay link provided in the fault message to take these terms. If y'all decide not to have these terms, you volition be immune to list only where your account is registered.
⚠️ This category does not support products with variations.
Reason: The selected category does not back up products with variations.
Workaround: Please try choosing another category from the dropdown card, or try listing the item without variations. For more info nigh categories please check out this Assist Article.
⚠️ This particular cannot be accessed because the listing has been deleted, is a Half.com listing, or you lot are non the seller.
Reason: This listing was probably has been deleted on eBay.
Workaround: When an item is monitored on AutoDS and you get this error - it means it was ended on eBay's directly. You volition not be able to make changes to a list that concluded and volition need to remove information technology from the monitor.
⚠️ Error (240): The item cannot be listed or modified. The championship and/or clarification may contain improper words, or the listing or seller may be in violation of eBay policy.
Reason: This is a generic eBay error caused by either violation of the eBay selling policy or a brake on your eBay account. For example, the error may return if y'all utilize electronic mail or social media links in a title or description. This error tin can besides occur if your item is in violation of legislation in some countries.
Workaround: To solve the problem, you need to bank check the title and description text and exclude restricted words, following the hints from the fault description.
⚠️ Missing required filed'' Item Location''
Reason: Your eBay'due south business policies practise not have the ''Item location'' field, so you need to fill information technology this specific before you list the item.
Workaround:Get to this shipping policy on your eBay account, make full in the ''Item Location'' field, so apply this policy to the listings. We recommend working with a general shipping policy that does not require a location or have a specific carrier to it.
⚠️ Authority token is hard expired. The user needs to generate a new token for this application.
Reason: AutoDS token every bit a tertiary party authorization app on eBay had expired.
Workaround: You need to refresh the token from the AutoDS settings page.
⚠️The category is not valid, select another category.
Reason: The category is not valid for use for this listing at the moment.
Workaround: Try selecting a different valid category for the item. This error tin can sometimes announced for eBay listings that were previously valid if eBay had made category changes and has not provided a clear mapping from the sometime category to a new category. You can read more nearly eBay'due south categories here.
⚠️ Fault (640): Nosotros noticed that you don't take a payment method set up with your eBay account. As soon every bit yous accept intendance of this, you'll be able to list more items.
Reason: Near likely, you need to set up a payment method on eBay — either via PayPal or a credit carte so that eBay tin can charge seller fees.
Workaround:
Click on the following link to learn how to set up automated payments on eBay and link your PayPal business relationship. If you already have your PayPal business relationship linked, please relink it via eBay every bit the PayPal authorizations to your eBay account might have been revoked and demand renewal. After completing these tasks, endeavour listing your items again.
Go to:eBay-> Account settings ->Seller Account (Or click here)
At the bottom of the page connect your Paypal
⚠️ Error (21916585): Duplicate custom variation characterization.
Reason: This error occurs when you alter the item's variations via eBay instead of making changes via AutoDS. Now, when submitting data to eBay from AutoDS, there is conflicting information on both platforms.
Workaround: The best workaround for this problem is to end the list and upload information technology once again via AutoDS.
⚠️ Variation cannot be deleted during restricted revise.
Reason: Variation with a purchase history cannot be deleted.
Workaround: You're probably trying to delete a variation from a multiple-variations listing with sales history. If yous want this variation to exist available again, fix its quantity to 0 and disable the stock monitoring for it. If a production's variation has no purchases, you should exist able to delete it.
⚠️ This listing would crusade you to exceed the number of items you can listing. Y'all can listing up to x more items this calendar month. Delight consider reducing the quantity or asking to list more than: Link
Reason: Y'all exceed the number of items that yous can list according to your eBay's limit
Workaround: Read this Assistance Article for a detailed caption.
⚠️ If the original detail was not listed as a Multi-SKU item, you cannot alter it to exist a Multi-SKU detail during relist (or revise). You will need to create a new list equally a Multi-SKU item.
Reason: You tin non change a unmarried list to a Multi-SKU listing when you're trying to relist an item.
Workaround: List your multi-SKU (your multi-variations listing) item as a new detail instead of relisting or revising an old non-multi-SKU detail.
⚠️ No charge per unit table has been created. Delight create the rate tabular array.
Reason: You lot did not set up a aircraft rate table on eBay
Workaround: Cheque the aircraft policy you accept tried to list with and apply a aircraft rate for it for different worldwide locations.
⚠️ This Listing is a duplicate of your item: [particular (particular number)]. Use multi-quantity fixed price listing to list these items.
Reason: The listing you are trying to list is a duplicate of another listing you lot have already published to your store.
Workaround: Brand certain you are not uploading a duplicate listing. If you have already listed the item in question, then find the original list and update the quantity instead.
⚠️ The tags [tag] is/are disabled as Variant.
Reason: You take used an invalid tag for this variant.
Workaround:The word you try using for the variant is reserved by eBay and can't be used for your eBay listings. Cull a different aspect name to avoid the error.
⚠️ The duration [value] mean solar day(s) is not bachelor for this listing type, or invalid for category [category name].
Reason: The duration that you lot selected is non valid for the listing or category.
Workaround: Cheque the duration y'all are using in the settings for the item is valid for the listing type or category.
⚠️ Only Single item can be sold in sale-manner listings. Switch to FixedPrice format to sell multiple items.
Reason: You choose the wrong type of publication for this list.
Workaround: If you are trying to sell more than than one specific item, you lot need to list it using a fixed-price format instead of auction-fashion.
⚠️Internal error to the application.
Reason: There is an eBay server fault or network problem.
Workaround: The mistake is on eBay'due south server-side, not an error with your listing. Try listing again later.
⚠️Bundle weight is over the weight limit for service [service]. The maximum weight is [weight].
Reason: The weight of the package exceeds the limit of services you are offering in your aircraft policy.
Workaround: Cheque the weight of the particular y'all are trying to list and brand sure that it works within the limits of the shipping policy. Best to create shipping policing that does not require package weights and dimensions.
⚠️ Invalid value for [production identifier].
Reason: You accept entered an invalid value: UPC, EAN......
Workaround: Make sure you're using a valid value for product identifiers (UPC, EAN, ISBN), correct it, or effort to use other UPC, EAN, ISBN. Note: these details are pulled direct from the source site listings except for a unique UPC which AutoDS fills in automatically on your listings.
⚠️ Fault 21919188: It looks like you've reached the number of items yous can list. You tin listing up to N items this month. Request to listing more
Reason: This error message suggests that you take exceeded the listing limit yous take on eBay. The limit is shared betwixt all eBay sites. When y'all effort to submit a listing via AutoDS, it tin be rejected by eBay due to limitations.
Workaround:to resolve this error, you lot can either gear up quantities in stock to 1 in order to salvage limits or contact eBay customer support for further aid regarding your limitations.
⚠️ Fault 107: The category isn't valid, select some other category.
Reason:Sometimes eBay makes changes to the categories list. If the eBay category submitted for the particular is invalid or no longer available, eBay will return this error.
Workaround: Here you tin find the changes made to categories and come across if any of those that you utilize take been inverse. The merely possible workaround for this problem is to select some other category.
⚠️ Error (21919303): The item specific MPN is missing. Add MPN to this listing, enter a valid value, and so try again.
Workaround: In order to resolve this event, you need to add MPN to your listing. You can do it in the Specifics section of your item. If your item has no MPN, merely put "Does Not Apply" in the field.
⚠️ Error (21916884): Condition is required for this category.
Reason: When yous list an item in some eBay categories, y'all must specify its condition. Conditions differ past particular category, please check this eBay documentation to find out more: Particular conditions past category and Particular Status IDs and Names.
Workaround: AutoDS e'er uploads the 'new' condition as a default and so you should not see this issue when uploading direct via AutoDS. If you lot still do, only specify the actual status for each item. Nosotros convert this description to those required past a specific category on the corresponding eBay site.
⚠️ Mistake (10068): Email accost cannot be used for PayPal payments at this time.
Reason:This fault message is coming from eBay and it refers to the PayPal email address that you had gear up on eBay. The error message implies that the PayPal account is either not in skillful standing, or needs to be reviewed.
Workaround:If you require immediate payment on your payment policy, your PayPal account should be in expert standing. However, if in that location is an consequence with your PayPal account then immediate payment volition not be immune until the result is resolved. In order to resolve this outcome, please first cheque the Payment Policy on eBay and ostend that the PayPal email address was entered correctly (without misspelling).
If your email accost is correct, go to the PayPal website, log in, cheque the status of your account, and resolve whatever bug there.
Once resolved, endeavor listing your items in AutoDS over again.
⚠️ Fault (121): You will be unable to complete this request until payment is made or a credit card is put on file for automatic monthly billing.
Reason: This error may come up if you are a new seller and creating a listing for the outset time, as eBay requires sellers to fix up a payment method to pay their listing fees.
Workaround: Larn how to set automatic payments on eBay. After that, you volition be able to go on list via AutoDS.
⚠️ Error (21916328): Delight specify a valid return policy.
Reason: eBay obligates you as a Business seller to accept returns. This error may appear if your Render Policy is set toReturns Non Accustomed.
Workaround: Yous demand to navigate to Shipping Policies on your eBay account and set "Returns Accepted" for each policy used in listings with this error.
⚠️ Error (21916260): Aircraft service toll exceeds $XX.X maximum allowed for selected category.
Reason: eBay restricts aircraft fees in sure categories.
Workaround: Y'all accept to lower your shipping fees within eBay'due south maximum allowed limits. Many sellers even decide to include shipping costs in the product prices and and so use free aircraft. Boosted data can be establish on eBay's Maximum shipping costs help page.
⚠️ Error (21919309): %Specific should contain only one value. Remove the extra values and endeavor again.
Reason: 1 of your specifics contains several values (e.m. Color: Ruby-red, Light-green, Bluish), while eBay requires just one.
Workaround: Leave only 1 value for this item specific or dissever several values using "/" (Red / Green / Blue). The specific won't exist changed in your original list.
⚠️ Mistake (640): A concord has been placed on your eBay account.
Reason: If eBay places a hold, restriction, or intermission on your account, it also sends you an e-mail explaining what's happened, and what you'll need to practise to have your account reinstated. You'll notice a copy of this bulletin in My Messages. Acquire more nearly account holds and restrictions
⚠️ Errors (21919326, 21919302): ISBN (EAN, UPC) has an invalid value of "N".
Reason: eBay has identified that either the ISBN, EAN, or UPC of the item you're trying to list is incorrect.
Workaround: Open the list and add the appropriate ISBN (EAN, UPC) to your detail, or just leave this field blank.
⚠️ Fault (21919053): VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
⚠️ Error (21916664): Variation Specifics provided does non friction match with the variation specifics of the variations on the item.
Reason: These errors occur when your detail had no variations earlier but now has them or vice versa. The list cannot be updated due to breaking the validation rules.
Workaround: The merely workaround to this problem requires ending the item on eBay and re-listing information technology again.
⚠️ Mistake (21919067): Information technology looks like this listing is for an item you already have on eBay. We don't allow listings for identical items from the aforementioned seller to announced on eBay at the aforementioned time. If you lot'd similar to list more than than one of the same detail, create a multi-quantity stock-still price list.
Reason: This mistake means that you already accept an active eBay listing for this item.
Workaround: AutoDS volition not let yous to upload this item if y'all were trying to upload an existing source ID.
⚠️ Error (21916734): Variation pictures cannot exist removed during restricted revise.
Reason: This ways that yous tin can not change your pictures or remove variations if you have sold some items for this listing, or the item is going to end in 12 hours. This is an eBay brake.
Workaround: The merely option would be to cease this listing and create a new one.
⚠️ Error (21916587): Missing name in the variation specifics or variation specifics set.
Reason: This error may announced during a Revise / Relist activeness if the name of a variation specific (such as Color, Size, etc) differs from those y'all take used before. For example, initially, a specific name in your particular variation wasColor, but later it was changed toColour. In accordance with eBay regulations, such a variation proper noun won't be accepted.
Workaround: To resolve this problem you can change the initial variation label proper noun in your item (direct on eBay) or end it and list it again as a new i.
⚠️ Error (21920272): Users with a depression feedback rating are not immune to list an detail with Stock-still Toll format.
Reason: There are minimum requirements to list a Fixed Toll item. You lot are automatically qualified if you lot take a minimum feedback rating of 10 or are ID Verified.
Workaround: Look until you have a feedback rating of 30 or more and have been a registered user for at to the lowest degree 14 days or verify your ID to list multiple quantities Fixed Price items.
⚠️ Error (21916293): Lvis validation blocked.
Reason: Lvis stands for Licensing Verification and Information System and 'Lvis validation blocked' tin can occur when a listing is in breach of the eBay listing policy. Most likely, your list contains banned words, hyperlinks, or your selling limits accept been reached.
Workaround: Contact eBay Customer Back up to find out the exact reason why the list was blocked.
⚠️ Error (73): The price in the listing is either invalid or beneath the minimum cost of one,00 EUR.
Reason: Most sites have a minimum cost of one euro or 0.99 British pounds. This error occurs when the price of the item, converted to the regional currency is below the limit.
Workaround: Increment the cost of items on different sites to satisfy the local restrictions.
⚠️ Error (21919107): The maximum allowed length for the ConditionDescription field is 1000 characters.
Reason: As a result of the translation, the condition clarification of your item in some languages has exceeded the limit of 1000 characters.
Workaround: Attempt to shorten the condition description and relist your detail.
⚠️Error (10007): Deplorable, something went incorrect. Please wait a moment and try again.
Reason: This message indicates an error on the eBay server-side, not an error in your listing.
Workaround: Wait a couple of minutes and retry your action. Contact eBay Customer Support if the error occurs once more.
⚠️The Australian site (ebay.au) doesn't accept Naught insertion fee listings available. Let paid insertion
Reason: Seems like you lot tried to list items on the Australian site. On the Australian site, there are no listings with zero insertion fees except forty for Australian residents.
Workaround: You can either permit paid insertion for Commonwealth of australia ($0.92) or delist the item on the Australian site.
Larn more virtually listing limits and the fee corporeality for each site
⚠️V ariation have undefined price
Reason: This bulletin may appear when yous import Auction way items without Buy it Now price. AutoDS does not let importing Auction mode listings just they tin can exist listed on other international sites in Expert 'Til Cancelled format only and must accept a price.
Workaround: So to resolve this, specify the cost of your listing in AutoDS.
⚠️Failed upload detail Ebay Brusque Response: Errors: The location "" provided in exclude ship to location is unknown. Please use two-graphic symbol ISO codes for countries and full names for regions/continents. See API documentation for further details.
Reason: Yous did non add the correct format of the state and state abbreviation as eBay expects.
Workaround: Go to your Settings page on AutoDS and edit the location to have both the city name and the state in abbreviation. For example:
⚠️Fault - Automobile reject amount cannot be greater than or equal to the Buy Information technology Now toll. Error - The All-time Offer Auto Accept Cost must be less than the Buy Information technology Now price / This item cannot be accessed because the listing has been deleted or you lot are not the seller.
These errors mean that yous're using Best Offer on your eBay Listings and have turned on Auto Decline/Auto Accept settings for the item(s). However, the calculated selling price that AutoDS is trying to change the item to is lower than your machine decline amount. eBay is rejecting the change.
Y'all'll demand to disable auto decline/auto-accept on your listings when using repricing tools. Then force reprices your item(s).
Uncheck these on your eBay business relationship:
Automatically accept offers of at least
Automatically refuse offers lower than
You have not opted into Business Policies. To keep using this feature please opt-in using the post-obit link.
Reason: You did not opt-in to eBay's business concern policy and that's why eBay cannot set upward your policies.
Workaround: Delight visit this link http://world wide web.bizpolicy.ebay.com/businesspolicy/policyoptin, log in to your eBay account, and opt-in eBay business policies. After yous've washed then, y'all can create your payment, shipping, and return policy on eBay.
Error (240): The item cannot be listed or modified. The title and/or description may incorporate improper words, or the listing or seller may be in violation of eBay policy.
Reason: This is a generic eBay error caused past either violation of the eBay selling policy or a brake on your eBay business relationship. For example, the fault may return if you use e-mail or social media links in a championship or description. This error tin can also occur if your item is in violation of legislation in some countries.
Workaround: To solve the problem, you demand to cheque the championship and clarification text and exclude restricted words, following the hints from the error description.
⚠️ Y'all've provided an invalid return policy.
Reason:You lot take entered an invalid render policy in the description of the list, meaning, in your template.
Workaround: make sure y'all are using a valid return policy for the item. Different eBay markets (ebay.com/ebay.co,uk etc) might have different requirements and legal obligations. If you lot're not sure, wait for help on eBay or from other sellers.
⚠️ In society to maintain a prophylactic trading environment, sellers may only offer a maximum of 100 items per listing.
Reason: To ensure a safe ownership and selling experience for the buyers on eBay, eBay might restrict the number of units offered per list.
Workaround: Reduce the available quantity for this listing and and so try uploading it again.
⚠️ The e-mail address you entered isn't linked to a PayPal account. If yous don't have a PayPal account, you'll need to fix one up with this e-mail accost so that buyers can pay y'all
Reason: eBay did not verify your PayPal account.
Workaround: Log in to your PayPal account, click on the link on your confirmation email to verify your PayPal account with a credit carte. Then get to your eBay business relationship to fix PayPal as the automatic payment method for eBay payments.
⚠️Before you lot can list this item we need some additional information to create a seller's business relationship.
⚠️ Listing cannot be revised because you lot take reached the maximum number of revisions immune.
Reason: eBay has a limitation for how many times you can revise a single listing and y'all have exceeded this limit.
Workaround: There'southward naught you can exercise - you volition not be able to apply the change you lot wanted for this listing.
⚠️ Validation of the authentication token in API request failed
Reason: AutoDS' hallmark token has expired. Meaning, we no longer take permission to brand changes to your listings. Note: merely applies to API stores.
Workaround: Refresh your token.Click on the fiddling pencil next to your store proper noun-> Click on the three dots menu-> Renew Token. You will be directed to eBay to corroborate us as a third-party application over again.
⚠️ Buyers dear large photos that clearly show the item, so delight upload high-resolution photos that are at least 500 pixels on the longest side.
Reason: eBay requires all images have a minimum of 500 pixels on the longest side. AutoDS will just upload 500-pixel images, this error will most likely popular upwardly when you lot add your own image to the listings not matching with eBay'due south requirements.
Workaround: Verify the pixel size of the main images of the list and the images of your variations, edit to match if needed, and then upload the images again.
⚠️ Variation Specifics provided does non friction match with the variation specifics of the variations on the item.
Reason: Delight enter valid values that are consistent with the specifics of the variations.
Workaround: Make certain you are inserting valid values for all items and that these values are provided consistently for specifics across variations.
⚠️ Listing titles are express to [value] characters.
Reason: Your listing exceeds the maximum length of characters. This volition only happen when you listing directly on eBay as AutoDS will limit your championship's grapheme to 80 every bit allowed by eBay.
Workaround: Ensure your list title is non longer than the maximum length - fourscore characters.
⚠️ Your listing cannot contain javascript (".cookie", "cookie(", "replace(", IFRAME, META, or includes), cookies or base herf
Reason: It seems you have used some improper codes in your listings. It tin can happen when you use your own HTML template.
Workaround: Make sure your item clarification does non comprise the prohibited lawmaking listed in the error bulletin.
⚠️ Variations Specifics and Item Specifics entered for a Multi-SKU item should exist unlike
Reason: You have entered the same specifics for variation options and detail specifics.
Workaround: You lot accept the same values inserted for variation-specific options and the item specifics. eBay does non allow it. Please remove the identical specifics in your Item Specifics part if they already existed as specifics in the variation selection.
⚠️ A mixture of Self Hosted and EPS pictures are not immune.
Reason: When in that location are multiple images for your listing and y'all upload them to the eBay Flick Services (EPS), eBay seems to get the prototype information corrupted - leaving some images uploaded to their servers and others non.
Workaround: Choose to apply all EPS (eBay Moving picture Services) images for your item or all self-hosted images. Download all your images to your computer. Remove all your images for the list, leaving simply i paradigm. Upload the listing with the ane image remaining only. Once the list has been successfully uploaded, add the remaining images you previously saved on your computer.
⚠️ You entered more pictures than allowed.
Reason: eBay allows but 12 images to be uploaded to a single list.
Workaround: Please remove images to take a max of 12.
⚠️ Enter a full Britain/US Postal Lawmaking/ Please enter a valid postal code fault
Reason: You lot did not enter a postcode to your eBay Business concern Aircraft Policy.
Workaround: Please visit this Help Commodity to larn how to prepare information technology.
⚠️ Duplicate names in name value list in variation specifics container.
Reason: You lot did not give unique names to your variations.
Workaround: You lot need to check if you have values for multi-variation options or specifics that are the same but apply different capitalizations such as "white" and "White" and "WHITE", as these eBay might see these as duplicates and thus, generate this error.
⚠️ XML Error Text: "nested exception is: org.xml.sax.SAXParseException: An invalid XML graphic symbol (Unicode: 0x3) was found in the CDATA section
Reason: There'southward probably a character that was copied from another source and it is not uniform with eBay's system.
Workaround: Please check your listing's description and header text and remove any special characters you tin can find and so endeavor uploading your list over again.
⚠️ The aircraft service is not available for this item location. Select a different service.
Reason: You take chosen the wrong location and/or shipping service for this item.
Workaround: Delight select a different location or a dissimilar shipping service. You can read this article to larn how to make general aircraft policies that work best for drib-aircraft.
⚠️ Yous must accept the International Selling Understanding before y'all can list this item on a site other than where you registered or with international shipping options.
Reason: As a seller, you did non hold with eBay's International Selling Agreement.
Workaround: Yous must do information technology as part of your seller account. Please visit the eBay link provided in the error message to accept these terms. If you determine not to have these terms, you will be immune to list merely where your account is registered.
⚠️ This category does not support products with variations.
Reason: The selected category does non support products with variations.
Workaround: Please try choosing another category from the dropdown menu, or attempt list the item without variations. For more info near categories please check out this Help Article.
⚠️ This particular cannot be accessed considering the listing has been deleted, is a Half.com listing, or y'all are not the seller.
Reason: This list was probably has been deleted on eBay.
Workaround: When an particular is monitored on AutoDS and you get this fault - information technology means information technology was ended on eBay'due south direct. You volition not be able to make changes to a listing that concluded and will demand to remove information technology from the monitor.
⚠️ Mistake (240): The particular cannot be listed or modified. The title and/or clarification may contain improper words, or the listing or seller may be in violation of eBay policy.
Reason: This is a generic eBay error caused by either violation of the eBay selling policy or a brake on your eBay business relationship. For example, the error may return if you lot use email or social media links in a title or clarification. This mistake can also occur if your item is in violation of legislation in some countries.
Workaround: To solve the trouble, y'all need to check the championship and description text and exclude restricted words, following the hints from the mistake description.
⚠️ Missing required filed'' Particular Location''
Reason: Your eBay'due south business organisation policies do non have the ''Item location'' field, so y'all need to fill information technology this specific earlier yous list the item.
Workaround:Get to this shipping policy on your eBay business relationship, make full in the ''Item Location'' field, then apply this policy to the listings. We recommend working with a general aircraft policy that does not crave a location or accept a specific carrier to information technology.
⚠️ Authorization token is difficult expired. The user needs to generate a new token for this application.
Reason: AutoDS token as a third party authorization app on eBay had expired.
Workaround: Yous need to refresh the token from the AutoDS settings folio.
⚠️The category is non valid, select another category.
Reason: The category is not valid for utilise for this listing at the moment.
Workaround: Endeavor selecting a dissimilar valid category for the item. This error can sometimes appear for eBay listings that were previously valid if eBay had made category changes and has not provided a articulate mapping from the old category to a new category. You can read more nearly eBay's categories here.
⚠️ Fault (640): Nosotros noticed that you don't accept a payment method prepare with your eBay account. Every bit before long as you take intendance of this, yous'll be able to list more items.
Reason: Nearly probable, you demand to set upward a payment method on eBay — either via PayPal or a credit carte du jour and then that eBay can charge seller fees.
Workaround:
Click on the post-obit link to learn how to set automatic payments on eBay and link your PayPal account. If you lot already have your PayPal account linked, please relink information technology via eBay equally the PayPal authorizations to your eBay account might have been revoked and need renewal. After completing these tasks, endeavor listing your items again.
Go to:eBay-> Account settings ->Seller Account (Or click here)
At the bottom of the folio connect your Paypal
⚠️ Mistake (21916585): Indistinguishable custom variation label.
Reason: This error occurs when you modify the item's variations via eBay instead of making changes via AutoDS. Now, when submitting data to eBay from AutoDS, at that place is conflicting information on both platforms.
Workaround: The best workaround for this problem is to end the listing and upload it again via AutoDS.
⚠️ Variation cannot be deleted during restricted revise.
Reason: Variation with a purchase history cannot exist deleted.
Workaround: You're probably trying to delete a variation from a multiple-variations listing with sales history. If you want this variation to be available again, set its quantity to 0 and disable the stock monitoring for information technology. If a product's variation has no purchases, you should exist able to delete it.
⚠️ This listing would cause yous to exceed the number of items you can list. You can listing up to ten more items this month. Please consider reducing the quantity or request to list more: Link
Reason: You exceed the number of items that you can list according to your eBay'southward limit
Workaround: Read this Help Commodity for a detailed explanation.
⚠️ If the original item was not listed equally a Multi-SKU item, you cannot alter it to be a Multi-SKU item during relist (or revise). Y'all will need to create a new list as a Multi-SKU item.
Reason: You can non change a single listing to a Multi-SKU listing when yous're trying to relist an item.
Workaround: List your multi-SKU (your multi-variations list) item equally a new item instead of relisting or revising an old not-multi-SKU item.
⚠️ No rate table has been created. Please create the rate table.
Reason: You did not ready a shipping rate table on eBay
Workaround: Check the shipping policy you have tried to list with and apply a shipping rate for it for different worldwide locations.
⚠️ This Listing is a indistinguishable of your item: [particular (item number)]. Employ multi-quantity fixed cost list to listing these items.
Reason: The listing you are trying to listing is a duplicate of another listing you lot have already published to your store.
Workaround: Make sure you are not uploading a duplicate listing. If yous have already listed the item in question, then find the original listing and update the quantity instead.
⚠️ The tags [tag] is/are disabled every bit Variant.
Reason: You have used an invalid tag for this variant.
Workaround:The discussion you endeavour using for the variant is reserved by eBay and can't be used for your eBay listings. Cull a different attribute name to avoid the error.
Reason: The duration that you selected is non valid for the listing or category.
Workaround: Check the duration you are using in the settings for the item is valid for the listing type or category.
⚠️ Just Single item can be sold in auction-way listings. Switch to FixedPrice format to sell multiple items.
Reason: Y'all cull the wrong type of publication for this list.
Workaround: If you lot are trying to sell more than i specific detail, yous demand to list it using a stock-still-cost format instead of auction-fashion.
⚠️Internal error to the application.
Reason: At that place is an eBay server fault or network problem.
Workaround: The error is on eBay's server-side, non an error with your listing. Try listing again afterwards.
Reason: The weight of the package exceeds the limit of services you are offering in your aircraft policy.
Workaround: Cheque the weight of the item y'all are trying to list and make sure that it works inside the limits of the aircraft policy. All-time to create shipping policing that does not require packet weights and dimensions.
⚠️ Invalid value for [production identifier].
Reason: You have entered an invalid value: UPC, EAN......
Workaround: Make sure yous're using a valid value for product identifiers (UPC, EAN, ISBN), correct it, or endeavour to apply other UPC, EAN, ISBN. Note: these details are pulled straight from the source site listings except for a unique UPC which AutoDS fills in automatically on your listings.
⚠️ Error 21919188: It looks like you've reached the number of items you tin can list. You lot can list up to N items this month. Request to list more than
Reason: This error message suggests that you have exceeded the listing limit you have on eBay. The limit is shared betwixt all eBay sites. When you lot effort to submit a listing via AutoDS, it tin can be rejected by eBay due to limitations.
Workaround:to resolve this error, you tin either set quantities in stock to 1 in lodge to salve limits or contact eBay client back up for further assistance regarding your limitations.
⚠️ Error 107: The category isn't valid, select another category.
Reason:Sometimes eBay makes changes to the categories list. If the eBay category submitted for the item is invalid or no longer bachelor, eBay will return this mistake.
Workaround: Here you can observe the changes made to categories and see if whatever of those that you lot utilize accept been changed. The only possible workaround for this trouble is to select another category.
⚠️ Error (21919303): The item specific MPN is missing. Add MPN to this listing, enter a valid value, and then try again.
Workaround: In society to resolve this result, yous need to add together MPN to your listing. You lot can do it in the Specifics section of your item. If your item has no MPN, simply put "Does Non Use" in the field.
⚠️ Mistake (21916884): Condition is required for this category.
Reason: When yous list an item in some eBay categories, you must specify its status. Atmospheric condition differ by item category, please check this eBay documentation to find out more: Item conditions by category and Item Condition IDs and Names.
Workaround: AutoDS ever uploads the 'new' condition every bit a default then yous should non encounter this upshot when uploading directly via AutoDS. If you withal exercise, just specify the actual status for each detail. We convert this description to those required past a specific category on the corresponding eBay site.
⚠️ Error (10068): Electronic mail address cannot be used for PayPal payments at this fourth dimension.
Reason:This error message is coming from eBay and it refers to the PayPal email address that you had fix on eBay. The fault bulletin implies that the PayPal business relationship is either not in good standing, or needs to be reviewed.
Workaround:If you lot require immediate payment on your payment policy, your PayPal account should be in adept standing. However, if there is an consequence with your PayPal account then immediate payment will not be allowed until the issue is resolved. In order to resolve this upshot, please first check the Payment Policy on eBay and confirm that the PayPal email address was entered correctly (without misspelling).
If your e-mail address is right, go to the PayPal website, log in, check the status of your business relationship, and resolve any problems there.
Once resolved, try list your items in AutoDS once more.
⚠️ Error (121): You will exist unable to complete this request until payment is fabricated or a credit card is put on file for automated monthly billing.
Reason: This mistake may come upwardly if you are a new seller and creating a listing for the first time, as eBay requires sellers to prepare upwardly a payment method to pay their list fees.
Workaround: Acquire how to set up automatic payments on eBay. After that, you will be able to continue list via AutoDS.
⚠️ Error (21916328): Please specify a valid render policy.
Reason: eBay obligates y'all every bit a Concern seller to take returns. This error may appear if your Render Policy is set toReturns Not Accepted.
Workaround: You need to navigate to Shipping Policies on your eBay account and set "Returns Accepted" for each policy used in listings with this error.
⚠️ Fault (21916260): Shipping service cost exceeds $Twenty.Ten maximum allowed for selected category.
Reason: eBay restricts shipping fees in certain categories.
Workaround: You lot have to lower your shipping fees within eBay's maximum allowed limits. Many sellers even decide to include aircraft costs in the production prices and then use free aircraft. Additional information can be institute on eBay'south Maximum shipping costs aid page.
⚠️ Error (21919309): %Specific should comprise only i value. Remove the extra values and effort again.
Reason: Ane of your specifics contains several values (e.g. Color: Red, Green, Blue), while eBay requires only one.
Workaround: Exit merely ane value for this item specific or divide several values using "/" (Cerise / Green / Blueish). The specific won't be changed in your original listing.
⚠️ Mistake (640): A concord has been placed on your eBay account.
Reason: If eBay places a hold, restriction, or suspension on your account, it also sends y'all an email explaining what's happened, and what you'll demand to do to take your account reinstated. You lot'll find a copy of this message in My Messages. Acquire more about account holds and restrictions
⚠️ Errors (21919326, 21919302): ISBN (EAN, UPC) has an invalid value of "N".
Reason: eBay has identified that either the ISBN, EAN, or UPC of the item you're trying to list is incorrect.
Workaround: Open up the listing and add the appropriate ISBN (EAN, UPC) to your item, or just exit this field blank.
⚠️ Fault (21919053): VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item.
⚠️ Error (21916664): Variation Specifics provided does not lucifer with the variation specifics of the variations on the particular.
Reason: These errors occur when your detail had no variations before only now has them or vice versa. The listing cannot be updated due to breaking the validation rules.
Workaround: The only workaround to this trouble requires catastrophe the item on eBay and re-listing it again.
⚠️ Mistake (21919067): Information technology looks like this listing is for an item y'all already have on eBay. We don't let listings for identical items from the same seller to appear on eBay at the aforementioned time. If y'all'd similar to list more than i of the same item, create a multi-quantity fixed toll listing.
Reason: This fault means that you already have an active eBay list for this item.
Workaround: AutoDS will non allow you to upload this particular if yous were trying to upload an existing source ID.
⚠️ Error (21916734): Variation pictures cannot be removed during restricted revise.
Reason: This means that yous can non modify your pictures or remove variations if you accept sold some items for this listing, or the item is going to end in 12 hours. This is an eBay restriction.
Workaround: The just pick would be to end this listing and create a new i.
⚠️ Error (21916587): Missing name in the variation specifics or variation specifics set.
Reason: This error may appear during a Revise / Relist action if the proper name of a variation specific (such as Color, Size, etc) differs from those you take used earlier. For example, initially, a specific name in your particular variation wasColor, but subsequently it was inverse toColour. In accordance with eBay regulations, such a variation name won't be accepted.
Workaround: To resolve this problem you can alter the initial variation label proper noun in your detail (directly on eBay) or stop it and listing it once again as a new one.
⚠️ Fault (21920272): Users with a low feedback rating are not allowed to listing an item with Stock-still Cost format.
Reason: There are minimum requirements to list a Fixed Price item. You are automatically qualified if you have a minimum feedback rating of 10 or are ID Verified.
Workaround: Await until you lot have a feedback rating of 30 or more and take been a registered user for at to the lowest degree xiv days or verify your ID to list multiple quantities Fixed Price items.
⚠️ Error (21916293): Lvis validation blocked.
Reason: Lvis stands for Licensing Verification and Information System and 'Lvis validation blocked' can occur when a listing is in alienation of the eBay listing policy. Nigh likely, your listing contains banned words, hyperlinks, or your selling limits have been reached.
Workaround: Contact eBay Customer Support to find out the exact reason why the listing was blocked.
⚠️ Mistake (73): The price in the listing is either invalid or below the minimum price of one,00 EUR.
Reason: Virtually sites accept a minimum price of 1 euro or 0.99 British pounds. This error occurs when the price of the item, converted to the regional currency is below the limit.
Workaround: Increase the price of items on different sites to satisfy the local restrictions.
⚠️ Error (21919107): The maximum allowed length for the ConditionDescription field is 1000 characters.
Reason: Every bit a result of the translation, the condition description of your item in some languages has exceeded the limit of 1000 characters.
Workaround: Try to shorten the condition description and relist your detail.
⚠️Error (10007): Sorry, something went incorrect. Please wait a moment and try again.
Reason: This bulletin indicates an error on the eBay server-side, not an mistake in your list.
Workaround: Look a couple of minutes and retry your action. Contact eBay Customer Back up if the error occurs once more.
⚠️The Australian site (ebay.au) doesn't have Zippo insertion fee listings available. Permit paid insertion
Reason: Seems like you tried to listing items on the Australian site. On the Australian site, at that place are no listings with zero insertion fees except 40 for Australian residents.
Workaround: You can either allow paid insertion for Australia ($0.92) or delist the item on the Australian site.
Learn more than nigh listing limits and the fee amount for each site
⚠️Variation have undefined price
Reason: This message may appear when yous import Auction fashion items without Buy information technology Now price. AutoDS does not allow importing Auction style listings but they can exist listed on other international sites in Skilful 'Til Cancelled format only and must have a cost.
Workaround: So to resolve this, specify the cost of your listing in AutoDS.
⚠️Failed upload item Ebay Brusk Response: Errors: The location "" provided in exclude ship to location is unknown. Please use 2-character ISO codes for countries and full names for regions/continents. See API documentation for farther details.
Reason: You did not add together the correct format of the land and country abbreviation as eBay expects.
Workaround: Go to your Settings page on AutoDS and edit the location to take both the city name and the country in abridgement. For example:
⚠️Error - Auto decline amount cannot exist greater than or equal to the Buy Information technology Now cost. Error - The All-time Offer Auto Have Price must be less than the Buy Information technology Now price / This item cannot exist accessed because the list has been deleted or you are non the seller.
These errors hateful that y'all're using Best Offer on your eBay Listings and have turned on Machine Turn down/Machine Accept settings for the item(s). However, the calculated selling price that AutoDS is trying to change the item to is lower than your automobile refuse amount. eBay is rejecting the change.
You lot'll need to disable auto pass up/car-accept on your listings when using repricing tools. And so forcefulness reprices your item(due south).
Uncheck these on your eBay account:
Automatically have offers of at to the lowest degree
Automatically decline offers lower than
⚠️Error Message: The variation attributes on eBay don't match the variation attributes on AutoDS. Delight alter the variation attributes on eBay.
Reason: You inverse a Variation/s attributes directly through eBay, causing variation attributes not to friction match with AutoDS.
He need to change the attributes on eBay to match AutoDS. afterward he does it should work. If he wants he change the attributes through AutoDS by clicking edit variation options
Workaround:To resolve this, you volition demand to change the attributes on eBay to match AutoDS. You could also change them directly through AutoDS. Afterwards, information technology should work.
⚠️Error - Inventory-based listing management is non currently supported by this tool. Please refer to the tool used to create this listing.
Reason: This indicates that the product was uploaded or edited using other 3rd political party tool that uses another API method for eBay.
Workaround: In that location's not much AutoDS can do with this fault, or the product equally AutoDS cannot make any changes to information technology. The merely solution offered here is to delete the product and re-upload information technology using AutoDS.
If you take further questions about this topic, please do not hesitate to address usa at the support chat - nosotros will be more than happy to assist you.
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Source: https://help.autods.com/solutions-for-ebays-common-error-messages-for-your-listings
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